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Our services

ASX Issuer Services provides a number of services to issuers of CHESS eligible securities.

Our services

ASX Issuer Services provides a number of services to issuers of approved financial products.

 

What services do we provide?

ASX Issuer Services provides a  number of services to issuers of approved financial products. These services include:

  • CHESS register setup (including unique identifiers, assigned share registry)
  • Legal title holder register
  • Entitlement tracking ( for corporate action or offer events such as dividends, rights issues)
  • Holder detail changes  ( e. g.: name, address)
  • Holder information communication (e. g. TFN, bank details)
  • Delivery vs Payment settlement of allocations for IPOs and capital raising activities ( e. g.  primary market facility)
  • Offer management services ( e. g. takeover, buy-back acceptances)
  • Holding adjustments made as a result of corporate actions
  • Issuer announcements and administration (e. g. issuer name and code changes, change of share  registry etc.)
  • CHESS Holding Statements and investor portal (including issuer branding on statements)

For more information on the fees applicable to these services refer to Issuer Services Fees.

What's new

Cash Equities Clearing, Settlement and Issuer Services Pricing Policy effective 1 July 2025

ASX has published its finalised Cash Equities Clearing, Settlement and Issuer Services Pricing Policy, which will be effective from 1 July 2025.  Issuers should be familiar with the policy and the impact on Issuer Services fees. The key change is the removal of discounts effective 1 July 2025. As a consequence of the introduction of the Pricing Policy the Issuer Services Schedule of Fees has been re-published effective 1 July 2025.

Optional HIN Pricing model effective 1 August 2024

On 22 July 2024, ASX introduced an optional HIN pricing model, aimed to support sponsoring participants who have transitioned their investors to electronic statements. The HIN pricing model is offered on a subscription basis, for the creation, modification or cancellation of sponsored Holder Identification Numbers (HINs) in CHESS via EIS 201 and EIS 203 messages. 

The first scheduled effective date for the new HIN pricing subscription model is 1 August 2024. Sponsoring participants who wish to opt-in to the new HIN subscription model can do so by filling out and submitting the Appendix J – Opt in-out HIN pricing subscription fee form (available on the ASX Settlement Procedure Guidelines page).

Refer to the section 3.2 HIN pricing subscription model of the Electronic delivery of CHESS holding statements and notifications Technical and Process Factsheet for an overview of the proposed model, the subscription process. For an example application of the HIN pricing subscription model in comparison to the current fee structure, refer to the Issuer Services: HIN Pricing - Subscription model Information Paper released in December 2023.

Please contact the issuer services team by email at issuers@asx.com.au if you have any queries relating to the new optional HIN pricing subscription model.

Engagement

Issuer Services is not currently formally engaging customers on any changes.

Quick links

Contact ASX

Karen Webb

Head of, Issuer Services

Email

Resan Ovat

Senior Manager, Issuer Services

Email